MELISSA OSORIO

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Coordinator, Process Innovation and Advanced Operations, Universal Music Group

WOODLAND HILLS, CA – MAY 2018 TO PRESENT

• Assist three senior music executives, their direct reports and teams located in CA, NY, TN, UK, Austria and Japan
• Create and manage internal distribution lists for Process Innovation & Advanced Operations and Digital & Metadata Operations teams
• Coordinated office move for renovation and cataloged 25 boxes for archival storage with assistance of UMG Records Management Supervisor
• Planned and coordinated the inaugural MixHer event where 20 female-identifying Audio Engineers headed to Nashville’s East Iris Studios for an immersive training event as part of a larger initiative to amplify women in the music industry
• Yearly participant of U.M.She & UMWN Lean In Circles: a six-month learning, mentoring and networking experience hosted by U.M.She Women’s Development Program at UMG
• Board member (Program & Events Lead) for UMG's Cultura employee resources group (ERG), a volunteer leadership group

Development Coordinator, UCLA Library Development
LOS ANGELES, CA – SEPTEMBER 2013 TO MAY 2018

• Coordinated Library Associates and External Affairs events, including author readings, private dinners with major donors, University Campaign Committee meetings, private views and other special events
• Managed administrative duties for entire department, updated website, coordinated meetings and travel arrangements for three directors
• Monitored and tracked all spending for two budgets grossing $97,000. Improved budget development and reporting process for department
• Completed a competitive professional development program (Staff Enrichment Program) aimed at retaining high-potential staff in administrative roles by providing them with opportunities to enhance work skills

Marketing/Director’s Assistant, Fashion Institute of Design & Merchandising (FIDM)
LOS ANGELES, CA – JUNE 2006 TO SEPTEMBER 2013

• Coordinated supplemental educational/marketing presentations for high school students in Southern California and Arizona
• Trained new assistants in departmental programs, interoffice database (SBMS), and customer service
• Booked and maintained detailed schedules for 20(+) speakers and College Representatives and coordinated road trips to raise number of periods to attain semester goals
• Assisted with events such as the FIDM’s 3 Days of Fashion, Debut fashion show, Educator Day, Fall Open House and various speaker training events

Clerical Assistant II, University Student Union, Inc., Department of Meeting Services
NORTHRIDGE, CA – AUGUST 2004 TO JUNE 2006

• Prepared setup diagrams, conducted risk management assessments and booked reservations
• Assisted organizations and individuals plan events within University Student Union conference spaces
• Trained new student employees to process reservation requests and prepare room diagrams
• Interacted with vendors, prepared contracts, orders, invoices and managed/produced daily reports
• Assisted in the design of marketing materials such as brochures, fliers and informational cards

California State University, Northridge
Apparel Merchandising- Family and Consumer Sciences, minor in Business Marketing

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